Frequently Asked Questions

Find quick answers to common questions about AirToShare. Can't find what you're looking for? Contact us for help!

All Questions
15 questions
Security & Privacy
4 questions
Usage & Features
6 questions
Technical Issues
5 questions

Yes, AirToShare is completely safe to use. Your files never leave your local Wi-Fi network and are not uploaded to any external servers. All sharing happens directly between devices on the same network.

Key security features:

  • Files stay on your local network only
  • No external server uploads
  • Automatic content expiration
  • No personal data collection

Files are associated with your specific IP address. Only devices using the same IP address can access the shared content. However, if multiple devices share the same public IP (common in home networks), they may be able to access each other's content.

For maximum privacy, use AirToShare on trusted networks only.

Files automatically expire and are deleted under these conditions:

  • After 6 hours from upload time
  • After 1 hour of inactivity (no access)
  • When you manually delete them

This automatic cleanup ensures your privacy and helps manage storage space.

No, we don't collect any personal information. AirToShare doesn't require accounts, emails, or any personal details. We only temporarily store your IP address to associate files with your session, and this is automatically deleted when content expires.

AirToShare supports a wide range of file types:

  • Images: JPEG, PNG, GIF, WebP, SVG
  • Documents: PDF, DOC, DOCX
  • Text: TXT files
  • Archives: ZIP, RAR

Each file can be up to 10MB in size, and you can upload up to 20 files per session.

You can share up to 20 files per session, with each file being up to 10MB in size. This limit helps ensure optimal performance for all users on the network.

If you need to share more files, you can:

  • Create a ZIP archive of multiple files
  • Share files in multiple sessions
  • Delete old files to make room for new ones

Yes! You can select multiple files using the checkboxes and download them as a ZIP archive. This feature makes it easy to download several files in one go.

To download multiple files:

  • Check the boxes next to files you want
  • Click the "Download" button
  • A ZIP file will be created and downloaded automatically

Yes, you can email files directly from AirToShare. Select the files you want to send, click the "Email" button, and fill in the recipient's email address along with a custom message.

The files will be sent as email attachments, making it easy to share with people not on your network.

No account is required! AirToShare works instantly without any registration. Just connect to the same Wi-Fi network and start sharing. This makes it perfect for quick, hassle-free file sharing.

Absolutely! AirToShare has a dedicated text sharing feature. You can paste up to 50,000 characters of text, and it will automatically detect and make URLs clickable.

Text features include:

  • Character counter
  • Automatic link detection
  • Copy to clipboard functionality
  • Same expiration rules as files

AirToShare works on any device with a modern web browser, including:

  • Desktop: Windows, Mac, Linux
  • Mobile: iOS (Safari), Android (Chrome)
  • Browsers: Chrome, Firefox, Safari, Edge

No apps or software installation required - just open your web browser!

Make sure both devices are:

  • Connected to the same Wi-Fi network
  • Using the same IP address (common in home networks)
  • Accessing the same AirToShare URL

If you're still having issues, try refreshing the page or checking your network connection.

If your upload fails, check these common issues:

  • File size exceeds 10MB limit
  • Unsupported file type
  • You've reached the 20 file limit
  • Poor network connection
  • Browser storage issues

Try refreshing the page and uploading again. If problems persist, try a different browser.

Slow loading can be caused by:

  • Weak Wi-Fi signal
  • Network congestion
  • Large files being processed
  • Browser cache issues

Try moving closer to your Wi-Fi router, clearing browser cache, or refreshing the page.

While AirToShare works on mobile data, it's designed for local Wi-Fi networks. Using mobile data means:

  • Files are only accessible from that specific device
  • No cross-device sharing capability
  • Uses your mobile data allowance

For the best experience and true cross-device sharing, use Wi-Fi.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help you get the most out of AirToShare.

Contact Support